How it works

Four steps. No savings, no fee.

The engagement model is designed to remove every barrier to getting started. There is no retainer until we've confirmed a saving is available. There is no success fee in any quarter where savings are zero.

The process

From first call to first report.

01
Free benchmark

Free benchmark

You provide your last three months of freight invoices and your current rate schedules. We benchmark your rates against live market data across every lane and mode you use. Within 48 hours, you have a clear picture of where you're paying above market — and by how much. No obligation at this stage.

02
Baseline agreement

Baseline agreement

If the benchmark identifies a saving opportunity, we agree a baseline rate — the rate against which all future savings are measured. This baseline is documented, signed off by both parties, and forms the foundation of every Quarterly Savings Report. No surprises.

03
Negotiation and management

Negotiation and management

We begin active management of your freight rates. This includes GRI negotiation, CBM auditing, FSC verification, and contract renegotiation at renewal. Your forwarder continues to operate — we sit alongside them as your independent advisor.

04
Quarterly Savings Report

Quarterly Savings Report

Every 90 days, you receive a Quarterly Savings Report. It shows what you paid, what the baseline rate was, what the market rate was, and the verified saving. The success fee — 10–15% of that verified saving — is invoiced at that point. If savings in the quarter are zero, no success fee is charged.

Fees

What you pay — and when.

Fee Amount When
Monthly retainer NZD $1,500–$4,000/mo Monthly, from engagement start. Scaled to freight volume.
Success fee 10–15% of savings Quarterly, after savings are verified and reported.
Benchmark $0 Always free. No obligation.
Fee in a zero-saving quarter $0 If we don't beat the market, no success fee.

"If we don't beat the market in a quarter, there is no success fee."

Questions

Common questions

Do we have to change our freight forwarder?

No. We work alongside your existing forwarder. You do not need to change your operational arrangements.

How is the baseline rate set?

The baseline is the rate you were paying at the point of engagement, documented and agreed in writing. It does not change unless your freight volumes or lanes change materially.

What if savings are disputed?

The Quarterly Savings Report uses methodology referenced to live freight indices. If you disagree with any line, we will review it together. The success fee is never charged on a disputed saving.

What is the minimum engagement period?

90 days. This is the measurement period for the first Quarterly Savings Report.

Who do we work with day to day?

The founder handles all client relationships directly. There is no account manager layer.

Ready to find out what your freight is actually costing you?

The benchmark is free. It takes one phone call and your last three months of freight invoices. Most clients see a clear saving opportunity within 48 hours.

Request free benchmark →